I am Joshua Crump, a Server Engineer with over 10 years in Windows infrastructure. My career has covered environments ranging from managed service providers supporting 150+ clients to enterprise and public sector infrastructure, with roles spanning from hands-on Tier II/III support to server engineering and team lead responsibilities.
My work centers around keeping systems reliable, understandable, and maintainable. I enjoy building clean infrastructure, documenting how things work, and improving processes that make support and administration easier.
Skills#
Windows Infrastructure#
- Windows Server 2012–2022 administration, including physical, virtual, and cloud-hosted servers
- Active Directory, Group Policy, DNS, DHCP, and domain services
- VMware ESXi, vCenter, vSphere, and HA Microsoft Clusters
- Dell EMC SAN storage management
- Server deployment, patching, and hardware support
- Fortinet and Cisco networking
Security and Reliability#
- Security auditing and vulnerability remediation, including CISA-based patch management via Action1, ManageEngine, and SCCM
- Backup and disaster recovery planning
- Endpoint issue diagnosis across large fleets — update failures, driver conflicts, MFA problems
- Performance monitoring and health checks
Monitoring and Operations#
- Infrastructure monitoring and alerting across Windows, Linux, and network systems
- RMM platform management across 2,400+ endpoints
- Log review, troubleshooting, and incident response
- Documentation of procedures and infrastructure decisions
Automation and Scripting#
- PowerShell scripting for administrative task automation and repeatable configurations
- Scheduled task management and script-based maintenance workflows
- Standardized deployment and configuration steps to reduce manual effort and human error
- Git-based change tracking for scripts and configuration
Cloud and Microsoft Services#
- Microsoft 365, Exchange Online, and Entra ID administration
- Hybrid migrations and identity management
- Actively developing Azure skills, with a focus on cloud infrastructure and hybrid identity
I also maintain CrumpNet, a personal technology site where I document homelab projects, infrastructure decisions, and lessons learned.